Use Gen AI to track trends, receive critical alerts, and get weekly insights—minimize churn and efficiently enhance user satisfaction.
Negative reviews steer 94% of buyers away and to a competitor
Negative support churns 41% of customers to your competitors
Replacing customers is 5x more expensive than retaining them
We support multiple external sources!
From social media to community forums, customers are sharing their likes and dislikes about your product. Is your team listening?
Connect ChainFuse with Discord, Slack, Discourse, and more to actively listen and respond to customer conversations in real time.
Link your existing customer service software to ChainFuse to improve data precision and mitigate data bias.
Connect ChainFuse to Salesforce, Linear, HubSpot, and more to ensure messages reach the right teams when they matter most.
Visualize the voice of your customer with insights that reveal the most important issues on user trends.
Understand not only your customers' feelings but also the complex nuances of their emotions, along with projected CSAT and NPS scores.
ChainFuse identifies and categorizes recurring customer issues, from feature requests to common problems, streamlining issue resolution.
Receive comprehensive reports on feature requests, positive feedback, and more, directly in your Slack or as detailed presentations designed for seamless team collaboration.
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