Structure customer feedback data, drive ROI

We simplify the collection of unstructured user feedback for product, community, and success teams, utilizing AI to efficiently handle large volumes of data
Trusted by teams at:

Never miss an opportunity to know what users are thinking

Connect your top-of-funnel listener connections to reduce the fog of uncertainty by 80%

Seamless Integration with Your Tech Ecosystem and Communities

With ChainFuse source connections, teams effortlessly tap into user feedback data.

Uncovering user sentiments, pain points, and feature aspirations, enabling them to prioritize actions aligned with their users' needs
80%
Increase discovery and ideation of new product features.

Spend less time searching for feedback, more time structuring it

User feedback can be a headache. The task of organizing all the webinar, form submissions, and off the cuff feature requests takes time. Just follow your existing team processes.
With ChainFuse, you:
Connect your communication sources, Watch the AI automation magic happen. 😎
Keep your feedback in one place or export your data to maintain your existing processes.

How does it work

Connect

Be where your users are and connect ChainFuse to your community channels, such as Discord, Discourse, Slack, and more.

Collect

Feedback is collected in real-time from all your connections. The more connections you have, the greater the intake of feedback.

Let AI categorize the feedback

Categorize incoming feedback as feature requests, bugs, general comments, and even off-topic remarks with the assistance of AI. Each type of feedback is filtered based on a percentage threshold and sorted automatically.

Create reports for your teams

Prioritize and create a summary from the data you collect, making it easier for your team to collaborate and prioritize what comes next.

Ask Clair about your data

With all the data coming in, finding answers to your questions can be laborious and expensive. However, with ChainFuse and Clair, it doesn't have to be. Clair helps you converse with your data, enabling you to dive deeper into it.

Your journey to data growth begins here

When you schedule a demo, we won't simply provide another product tour. Instead, we'll allocate half of the time to understanding your data collection strategy, and the other half to brainstorming how ChainFuse AI can significantly enhance it.